All tickets purchased online must be exchanged for PIE tickets at any of our attractions.
Please note tickets cannot be exchanged at information centres or penguin parade.
Important: If you are purchasing a Penguin & PIE pass or Penguins, Seals & PIE Pass pre-bookings for the penguins must be made on the day of tour or earlier. This is essential during January, Easter and long-weekends as the penguin parade has limited capacity. Call (03) 5951 2800 or email firstname.lastname@example.org
For individual passes/tickets please purchase all your tickets separately when booking.